Welcome to Tile and Stone of Central Florida (`www.tileandstonefl.com`). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any communications you receive from us, including SMS/text messages. By accessing or using our website and services, you agree to be bound by these Terms, as well as our [Privacy Policy](https://tileandstonefl.com/privacy-policy/). If you do not agree to these Terms, please do not use our website or services.
1. General Website Terms
1.1. Use of Website
The content and information on this website are for your general information and use only. It is subject to change without notice.
1.2. Intellectual Property
All content on this website, including text, graphics, logos, images, software, and the compilation thereof, is the property of Tile and Stone of Central Florida or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally permitted by standard web browsing for personal, non-commercial use.
1.3. User Conduct
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
1.4. Disclaimer of Warranties
This website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. Tile and Stone of Central Florida does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
1.5. Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Tile and Stone of Central Florida, its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
1.6. Indemnification
You agree to defend, indemnify, and hold harmless Tile and Stone of Central Florida and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the website, including, but not limited to, any use of the website’s content, services, and products other than as expressly authorized in these Terms.
1.7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
1.8. Changes to General Terms
We reserve the right to revise and update these General Website Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the website thereafter.
2. SMS/Text Messaging Terms and Conditions
By opting in to receive SMS/text messages from Tile and Stone of Central Florida, you agree to these specific SMS/Text Messaging Terms and Conditions, in addition to our general Terms and Conditions and [Privacy Policy](https://tileandstonefl.com/privacy-policy/).
2.1. Program Name
Tile and Stone of Central Florida Alerts
2.2. Message Content
You agree to receive text messages from Tile and Stone of Central Florida regarding:
* Appointment Reminders: Notifications about upcoming service appointments, scheduling changes, or follow-ups.
* Service Updates: Information related to your ongoing projects, service status, and general operational updates.
* Promotional Offers & News: Exclusive deals, discounts, new product/service announcements, and company news.
2.3. Opt-In
You can opt-in to receive SMS/text messages by:
* Submitting your phone number through the opt-in form on our website at [https://tileandstonefl.com/contact/](https://tileandstonefl.com/contact/)and explicitly checking the consent box.
* Texting a specific keyword (if applicable, e.g., “TILE”) to our designated shortcode or phone number.
* Providing your phone number to a Tile and Stone of Central Florida representative and verbally confirming your consent to receive text messages.
By opting in, you represent that you are the account holder of the mobile phone number you provide or have the account holder’s permission to do so. You understand that your consent to receive text messages is not a condition of purchasing any goods or services.
2.4. Message Frequency
Message frequency will vary based on your interactions with us and the types of updates you’ve opted to receive (e.g., appointment reminders are sent as needed, promotional messages typically [e.g., 2-4] messages per month).
2.5. Costs
Message and data rates may apply. You are responsible for any fees charged by your mobile service provider for sending and receiving SMS/text messages.
2.6. Opt-Out
To stop receiving text messages from Tile and Stone of Central Florida, you can text STOP to the number from which you are receiving messages at any time. You will receive a final confirmation message acknowledging your opt-out.
2.7. Help & Support
For assistance, you can reply HELP to any message you receive. You can also contact our customer care at:
* Email: info@tileandstonefl.com
* Phone: (407) 605-5525
2.8. Disclaimer of Warranties (SMS)
The SMS service is provided on an “as is” and “as available” basis. Tile and Stone of Central Florida and its service providers (including Nextiva) are not responsible for delays or failures in the receipt of any SMS messages. Delivery of SMS messages is subject to effective transmission by your mobile service provider.
2.9. Limitation of Liability (SMS)
To the maximum extent permitted by applicable law, you agree that Tile and Stone of Central Florida and its service providers will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the SMS service, even if advised of the possibility of such damages.
2.10. Phone Number Changes
If you change your mobile phone number, you agree to immediately notify us at [info@tileandstonefl.com] or by calling (407) 605-5525 so that messages are not sent to the person who acquires your old number.
2.11. Changes to SMS Terms
We reserve the right to revise and update these SMS/Text Messaging Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the SMS service thereafter. Your continued use of the SMS service after the posting of revised terms means that you accept and agree to the changes.
2.12. Age Restriction
You must be at least 18 years old to opt in to receive text messages from Tile and Stone of Central Florida. By opting in, you confirm that you meet this age requirement.
3. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Tile and Stone of Central Florida
PO Box 5255, Winter Park, FL 32792
Email:info@tileandstonefl.com
Phone:(407) 605-5525